Refund policy

Returns & Refund Policy

We take pride in our craftsmanship and quality.

Eligibility

Returns or refunds are accepted only in cases of manufacturing defects or damage during delivery.
Requests must be made within 48 hours of receiving the product.

Non-Returnable Items

• Customized or made-to-order products

• Items damaged due to misuse or improper handling

Refund Process

Once approved, refunds (if applicable) are processed after inspection.
Original shipping charges are non-refundable unless the issue is from our side.

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Exchange Policy

Exchanges are offered only for damaged or defective items.

• Exchange requests must be submitted within 48 hours of delivery

• Replacement timelines depend on product availability

• Customized items are not eligible for exchange

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Cancellation Policy

Orders can be cancelled within 12 hours of placement.
Orders already in production or dispatched cannot be cancelled.